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Returns Policy
We would like you to be 100% satisfied with your purchase from eLuxFan Boutique. But, if for some reason you are not, our return/exchange policy is as follows:
• General Merchandise (Non-personalized): Can be returned in its original packaging and unusedcondition for a refund or exchange within 14 days of receipt.
• There will be no refunds of shipping charges unless there has been an error on our part.
• To return an item please first send an email to eluxfan@yahoo.com to request a return authorization number. Please Note: Any returns sent without this authorization number will be automatically refused.
• Once we have received the returned merchandise and have verified its condition we will issue a refund minus the shipping charges
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